Managed Services

Avodah Tech provides a comprehensive suite of services to streamline your IT.
We manage the technology so you can focus on your business.

Your I.T. Support Staff

Rather than investing in company I.T. staff, partnering with a managed services provider (MSP) is ideal for many businesses. With an MSP, organizations have the resource of experts on their team managing and maintaining the technology to produce a productive and efficient working environment.

Technology is continuously evolving at a fast pace, outsourcing your I.T. to experts can be the best investment for your team. Utilizing an array of services from a managed services provider or co-managed services provider, like Avodah Tech, prioritizes the health and performance of the technology infrastructure so downtime is kept at a minimum.

Some benefits of using an MSP include predictable monthly costs, security and reliability, competitive advantages (for you), and most importantly – peace of mind knowing your IT is being maintained on a regular on-going schedule to ensure high uptime and consistent productivity. 

Remote & Onsite

Partnering with Avodah Tech gives you the benefits of an in house IT department without the cost of hiring full-time employees. With flexible, fixed plans tailored to your budget, we provide both remote and onsite technology support.

Whether it’s resolving daily tech issues or replacing critical equipment like servers, routers, or network switches, Avodah Tech is here to assist. Our proactive communication ensures you’re always informed of the next steps.

Our approach is simple—regular onsite visits for tasks like setting up new computers, servers, or networking hardware, while most day-to-day support is handled remotely. Our team can quickly connect to your employees’ computers, allowing us to resolve issues faster than scheduling an in-person visit.

With our easy-to-use support ticket system, your team can submit requests instantly, ensuring a fast and efficient response.

Server/System Management

Avodah Tech provides comprehensive management of your technology systems, from your internet connection to configuring servers, switches, and routers. We handle it all so you don’t have to.

Our technicians design scalable solutions tailored to your business’s growth. This includes regular system maintenance, operating system installations, and patching and updates for both Apple and Windows machines.

We customize server solutions based on your specific needs, whether for Mac or Windows environments, optimizing speed of access, and integrating cloud computing for seamless use across devices like tablets and phones.

By managing and maintaining your systems, we ensure your business runs smoothly with increased productivity and less IT downtime.

Future Growth & Planning

At Avodah Tech, we understand that a secure and reliable IT infrastructure is essential to keeping your business running smoothly. That’s why we proactively monitor your systems to minimize downtime. With advanced software and regular checks, we can detect potential threats or issues before they become bigger problems.

A well-planned I.T. strategy is also key to effective risk management. For example, when a server approaches full capacity or the end of its life cycle, upgrading requires careful planning. This includes considering data migration, backup options, and minimizing downtime during the transition.

If you need support, we offer multiple ways to get in touch, including a trouble ticket system for quick and efficient responses. With Avodah Tech, your team can rely on a secure and dependable IT infrastructure, allowing you to focus on growing your business.

Risk Management

At Avodah Tech, we prioritize your business’s growth by aligning your IT strategy with your current needs and future goals. We don’t just manage IT—we help you create a realistic budget that ensures operational continuity and efficiency.

Our expert technicians conduct quarterly assessments to evaluate how your technology is performing. These reviews provide insight into how long your current systems will support your business goals and help determine when new or upgraded equipment may be needed.

Many small businesses haven’t planned for an I.T. budget, and that’s where we come in. Our senior technicians and CIOs are available for consultations to help you set up a practical I.T. infrastructure with realistic goals and expectations.

True Apple Support

At Avodah Tech, we specialize in making Macs and PCs work together seamlessly in mixed I.T. environments. Whether it’s sharing files, servers, or printers, we make the exchange of information between Mac and Windows computers simple and efficient. No more frustration—just a smooth, productive workflow.

With years of experience integrating Macs into PC environments, we know exactly what works—and what doesn’t. Mac and PC integration is one of our core services, and we’ve helped many businesses transition from Windows to Mac when it made better sense for their operations. It’s all about using the right tools for the job.

Whether you’re incorporating Macs into your existing setup or switching to Apple entirely, we offer tailored Apple-based solutions to meet your business needs.

FREQUENTLY ASKED QUESTIONS

  • Managed IT Services from Avodah Tech allows you to outsource your daily IT management and support, streamlining your business operations. Our proactive approach ensures that your IT needs are handled efficiently, whether it’s managing a specific aspect like security and firewalls or fully outsourcing your entire IT infrastructure.

    With Avodah Tech as your Managed Services provider, we take responsibility for overseeing your IT, ensuring your systems run smoothly and your employees remain productive, free from IT disruptions. Let us handle the tech, so you can focus on growing your business.

  • Most businesses depend on technology, but IT implementation and support shouldn’t distract you from your core focus. Ask yourself if dedicating time to fixing tech issues is really the most cost-effective use of your resources. While you could take a “wait till it breaks” approach, consider the hidden costs of reduced performance, lost productivity, and missed opportunities.

    With Avodah Tech, you can avoid these pitfalls, ensuring your IT systems run smoothly so you can concentrate on what you do best—growing your business.

  • If any of the following points resonate with you, a managed services approach could be a game changer for your business:

    • You just want the technology to work seamlessly.

    • You understand that focusing on your business priorities is more valuable than dealing with IT issues.

    • You don’t want to be in the IT business.

    • You’re tired of trying to explain your needs to tech support.

    • You’re frustrated by the challenge of finding IT staff proficient in both Macs and PCs.

    • You know that the cost of downtime far exceeds the cost of IT support.

    • Managing depreciating tech assets takes too much of your time.

    • You’re tired of the hassle of hiring and managing IT staff.

    • You recognize that IT is essential and unavoidable for your business.

    • You’re done with vendors blaming each other for tech problems while you cover the costs.

    • You’ve stuck with unreliable IT support just to avoid the hassle of switching providers.

    At Avodah Tech, we handle your IT so you can focus on growing your business without the headaches.

  • If any of the following points reflect your mindset, managed IT services might not be the right fit for you:

    • You prefer to handle IT issues yourself and only seek help when you’re stuck.

    • You believe it’s more cost-effective to solve tech problems on your own.

    • Your IT strategy is “wait until it breaks, then deal with it.”

    • You don’t measure business or employee performance.

    • You’re comfortable creating “workarounds” for ongoing problems.

    • You’re not concerned with how employees use business resources during work hours.

    • You think IT issues aren’t a big deal and can be overcome by working harder.

    • You expect your computers to last 5+ years without replacements.

    • You enjoy spending your free time troubleshooting computer and networking issues.

    • You don’t believe improving employee efficiency or morale is a priority.

    • You rely on non-professionals to handle your IT problems.

    • You prioritize minimizing IT costs over improving productivity and performance.

    At Avodah Tech, we focus on maximizing efficiency and ensuring your business runs smoothly—but if you’re comfortable with a more DIY approach, we might not be the best fit for your needs.

  • Managed Service agreements come in various options depending on the scope of support you need. One major advantage of Managed Services is the potential for significant cost savings. Many providers, like Avodah Tech, have optimized their processes using best practices and standards, allowing us to offer hardware and services at a lower cost than hiring an in-house IT employee.

    It’s essential to assess how a Managed Services agreement can provide value for your business. If you’re familiar with the typical IT costs in your industry, you’ll be able to make an informed decision.

    Give us a call, and we’ll help you select the plan that’s the best fit for your business.

  • At Avodah Tech, we have extensive experience managing IT operations as internal support staff—we’ve been in your shoes. We understand the challenges of working within fixed budgets, meeting tight project deadlines, and assisting users with limited technical knowledge.

    Let us partner with you and become an extension of your technical team. Together, we can streamline your IT operations and enhance your business’s overall efficiency.